Case Study Panalpina

SmartView provides real-time management of global pharmaceutial shipments

20120724 Panalpina 747-8Panalpina is one of the world’s leading suppliers of forwarding and logistics services, specializing in end-to-end supply chain management solutions and intercontinental air freight and ocean freight shipments.

Panalpina has significantly improved process quality and customer service with SmartView as a cold chain control center. Panalpina's implementation has been recognized by IDTechEx with the 'Best Application of Active RFID Award 2010'.

SmartView implementation

Panalpina has deployed SmartView as a global control center for the distribution of temperature-sensitive pharmaceutical products. The SmartView web application automatically collects data from RFID and GPS/GPRS  wireless sensor products to create an integrated real-time view on shipments and storage facilities.

Sensor data is enriched in SmartView  with shipment master data and user-defined alert profiles. This enables pro-active intervention based on Management by Exception principles. SmartView is also used by Panalpina for real-time facility monitoring and fact-based process analysis, for example for thermal mapping and trade lane qualification.


SmartView has provided significant business value to Panalpina, based on the following benefits:

  • Complete cool chain integrity, with end-to-end visibility in global supply chains.
  • Integrated solution for RF data logging and large-scale facility monitoring.
  • Ease of installation and operation, with completely automated read out of data logs - no manual activities required
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The SmartView solution has proven to be extremely reliable and is perfect for monitoring, pro-active intervention and documentation of our healthcare-, pharmaceutical- , and other temperature-sensitive flows.”
Peter Claessens, Corporate Head of Industry Vertical Healthcare Panalpina World Transport Ltd.